Learning Outcomes

Introduction

Lesson Summary

In this module, you will be introduced to business facilitation. You will learn the principles of good facilitation and the skills required of a good facilitator. Steps to plan and prepare for facilitation will be covered. You will also study how to generate ideas for improvement as well as creating an action plan and giving feedback.

Facilitation Skills for Businesses - Course Assessment

Learn the skills and techniques required to facilitate high-performance meetings with this free online course.

Facilitation Skills for Businesses

Facilitation is fun and empowering, but facilitating a good meeting is a skill that requires a certain kind of personality that you may need to learn to develop. In this free online course, you will explore the principles of good facilitation and discover the skills required to be a good facilitator. You will learn how to grow your self-confidence and inner strength to perform better in conducting team meetings, interviews, and presentations.

Getting Started

Defining Coaching and Mentoring

Setting Goals

Understanding the Realities

Developing Options

Wrapping It All Up

The Importance of Trust

Providing Feedback

Overcoming Roadblocks

Reaching the End

How Mentoring Differs From Coaching

This module will introduce students to coaching and mentoring, including defining what coaching and mentoring are, setting goals, and understanding the realities. Discover how to develop options, the importance of trust, and how to provide feedback. Lastly, learn about overcoming roadblocks, reaching the end, and how mentoring differs from coaching.

The Evolution of Leadership

Situational Leadership

A Personal Inventory

Modeling the Way

Inspiring a Shared Vision

Challenging the Process

Enabling Others to Act

Encouraging the Heart

Basic Influencing Skills

This module will introduce students to leadership and influence, including the evolution of leadership, situational leadership, and a personal inventory. Discover how to model the way forward, inspire a shared vision, and challenge the process. Lastly, learn how to enable others to act, encourage the heart, and to set goals.

Understanding Facilitation

Process vs Content

Laying the Groundwork

Tuckman and Jensen's Model of Team Development

Building Consensus

Reaching a Decision Point

Dealing With Difficult People

Group Dysfunction

About Intervention

Intervention Techniques

This module will introduce students to facilitation skills, including understanding facilitation, process vs content, and laying the groundwork. Discover the Tuckman and Jensen's Model of team development, how to build a consensus among the team, and reaching a decision point. Lastly, learn about dealing with difficult people, addressing group dysfunction, and techniques for conducting an intervention.

Facilitation Management - Assessment

Learn about coaching, mentoring, leadership, influence, and facilitation management skills with this free online course.

Facilitation Management

This free online course will teach students the fundamentals of coaching and mentoring others, including the difference between the two. Students will learn about leadership, influence, and how to encourage others. Discover how to properly facilitate good behavior and teamwork through honing your facilitation management. So, why wait? Start this course today and learn how to become an effective leader, motivator, and facilitator..

White-Labeling in Online Education: Whose Credential Is It Anyway?

Writing as Enchantment: Inside Alan Moore’s BBC Maestro Course

6 Best Penetration Testing Courses in 2025

10 Best Guitar Courses for Beginners in 2025

Can an AI Teach AI? Learning From an Avatar

Duolingo Acqui-hires Music Gaming Studio NextBeat for $34.5 Million

Scaler Academy’s Big Lie: How India’s EdTech Darling Inflated Revenue by 15x

SEO Content Strategy Demystified: Coursera, MasterClass, and edX

OpenAI Academy Review: A Close Look at ChatGPT 101 for Small Businesses

2U/edX Implements Another Round of Layoffs Amid Ongoing Financial Struggles

Udemy Appoints McKinsey Veteran as CEO Amid Growth Challenges

Udemy Announces Layoffs Without Saying ‘Layoffs’

Coursera 10-K Highlights: Lower Partner Revenue Share, 1k+ Employees

DeepLearning.AI to Cross $100M in Sales on Coursera

Coursera’s $100 Million Thesis: Andrew Ng Will Think of Something

Udemy vs Coursera: Comparing Online Learning Giants that IPO’d in 2021